You Have Questions, We Have Answers!
We’ve gathered answers to the most common questions we receive to help you better understand our services. If you have a question that’s not answered here, please contact us.
Service and Cost
How does it work?
We design, install, and operate the self-service market and machines. This includes providing the machines and restocking them. Your residents and employees get convenient access to their favorite food and drinks and you don’t have to do any of the work.
How much effort is required by the property manager?
How much effort is required by the property manager?
Little to none. We only need access to the building. We love any input property managers are willing to share on the experience, product assortment, and resident feedback.
What is the cost?
What is the cost?
Zero. Nada. Zilch. We provide the equipment and operate the market. We pay our bills by making sure your residents and employees always have easy access to their favorite food, drinks, and incidental items.
Who is responsible for stocking and maintenance?
Who is responsible for stocking and maintenance?
We make sure all machines and markets are continually stocked and keep equipment clean and maintained. One of our family members (through blood or marriage) will restock during normal hours.
What are the market and machine options?
What are the market and machine options?
We work with you to design a micro market, smart cooler, or combination vending machine retail experience that fits your building space and resident needs.
What is the timeline for getting started?
What is the timeline for getting started?
We can design the experience and install the equipment in as little as a few weeks. The timeline can be longer depending on the scope of services and local licensing requirements.
Customer Experience
How often are the machines/micro market stocked?
How often are the machines/micro market stocked?
Restocking frequency varies by location and depends on sales volume. We monitor sales and inventory in real time and plan our restocking schedule to ensure products are continually available.
What payment methods are accepted?
What payment methods are accepted?
Cash, credit/debit cards, and mobile payments.
What is a micro market?
What is a micro market?
Micro markets provide a wider selection of fresh food and drinks in a more inviting space with convenient self-checkout options compared to traditional vending machines. Think of it as a mini-convenience store.
Food & Drink Assortment
What items are available?
What items are available?
We can provide an extensive array of snacks, beverages, fresh meals, and incidentals. We make sure the most popular items are available and we can customize the product selection based on resident preferences to ensure everyone finds something they love.
Are healthy options available?
Are healthy options available?
Yes! We include healthy options in our drink and snack selection and can limit the assortment to healthy items only, if needed.